Returns and exchanges are accepted within 30 days of your order as long as the items are still in brand new condition with all packaging. No returns or exchanges may be made on sale or discounted items. All decks that are set-up or gripped upon request of the customer are not eligible for return or exchange. Shipping costs are your responsibility unless we made a mistake with your order. In that case, we pay for all shipping costs, including reimbursing you for your return shipping costs. All sales of specialty and limited products are final. No order cancellations or returns may be made for any specialty or limited products. Send items to the address below with a note explaining what you’d like us to do (return or exchange).